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Privacy Policy

Effective Date: [26/11/2023]

Dr.Glutes BV, located at A.C. Swinnesstraat 31, 2940 Stabroek, is responsible for the processing of personal data as outlined in this Privacy Policy.

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Contact Information

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1. Data We Collect

Dr.Glutes BV processes personal data that you provide directly when using our services or signing up for communications. This includes:

  • First Name and Last Name

  • Confirmation that you have read and accepted our disclaimer regarding the free programs.

  • Email address for a waiting list for a new product or offer.

  • Email address for newsletters, updates, and special offers (only for those who explicitly opt-in).

Data of Minors: We do not knowingly collect data from individuals under 18 years old. If you are under 16, you must obtain parental consent before providing any data. If we learn we have collected data from a minor without verified parental consent, we will delete it immediately.

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2. Purpose of Data Processing

We process your personal data for the following purposes:

  1. Responding to inquiries via email or phone.

  2. Informing you about updates to our services or products.

  3. Managing Waiting Lists for New Products:

    • If you sign up for a waiting list, we will use your email only to notify you about the availability of that product or offer.

    • After the notification is sent, your email will be securely deleted unless you opt-in for other communications (e.g., newsletters).

  4. Sending newsletters, updates, and special offers (only to those who have opted in):

    • Currently, we are not sending promotional materials.

    • If you have opted in, your email will be securely stored for future use.

    • You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

  5. Improving website functionality and user experience.

Providing your email for newsletters or marketing is optional and not required to access our free programs.

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3. Legal Basis for Processing:

The legal bases for processing your personal data are:

  • Performance of a contract: For example, providing free resources or responding to inquiries.

  • Consent: For newsletters, waiting lists, or other communications.

  • Legitimate interests: For improving website functionality and user experience.

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4. Cookies and Tracking

Dr.Glutes BV uses cookies to ensure the functionality and user-friendliness of our website.

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Types of Cookies We Use:

  • Essential Cookies: Necessary for website operation.

  • Functional Cookies: Store your preferences to enhance your experience.

  • Analytical Cookies: Help analyze website performance (only placed with consent).

Belgian Cookie Law Compliance:
We use a cookie consent mechanism that allows users to accept or reject non-essential cookies before they are placed.

For more details, please refer to our Cookie Policy (link to a dedicated page).

You can disable cookies via your browser settings, but this may impact functionality.

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5. Data Sharing With Third Parties

Dr.Glutes BV does not sell, rent, or share your personal data for marketing purposes.

We only share data in the following situations:

  • Service Providers: We use Wix to host our website and process data securely on our behalf.

  • Legal Obligations: If required by law, we may share data with government authorities.

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International Data Transfers

Wix may store and process data outside the EU. We ensure that any transfers comply with GDPR through legally approved safeguards such as Standard Contractual Clauses (SCCs).

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6. Data Retention

We retain your personal data for up to two (2) years, but we may delete it sooner if it is no longer necessary for the purposes outlined in this policy or if you request deletion.

  • Waiting List Emails: Deleted within 30 days after product/offer notification (unless you opt-in for further communication).

  • Newsletter Emails: Retained until you unsubscribe or request deletion.

  • Competition Emails: If you did not opt-in for newsletters, your email will be deleted after the competition ends.

  • Legal and Tax Obligations: Some data may be retained longer to comply with Belgian accounting and tax laws.

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7. Your Rights Under GDPR

You have the following rights regarding your data:

  • Access: View the personal data we process.

  • Correction: Update inaccurate or incomplete data.

  • Deletion: Request the deletion of your data.

  • Restriction: Limit how your data is processed.

  • Data Portability: Request a transfer of your data to another organization.

  • Objection: Opt-out of data processing for marketing purposes.​

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To exercise your rights, email info@drglutes.com. Include proof of identity (with sensitive information redacted, such as your photo or BSN) to verify your request.

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8. Data Security

We take your privacy seriously and implement measures to prevent data misuse, unauthorized access, or disclosure. If you suspect a data breach, please contact us at info@drglutes.com.

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9. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email.

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10. Right to File a Complaint

If you believe your data protection rights have been violated, you can file a complaint with the Belgian Data Protection Authority (GBA/APD):

Gegevensbeschermingsautoriteit (GBA) / Autorité de protection des données (APD)
📍 Drukpersstraat 35, 1000 Brussel, Belgium
🌍 https://www.gegevensbeschermingsautoriteit.be/
✉️ Email: contact@apd-gba.be

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